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Een antwoord op uw vragen
Indien bij de levering wordt vastgesteld dat de inhoud beschadigd is, neemt de klant meteen contact op met Stringswings via e-mail. Hierbij toont de klant aan de hand van foto’s in bijlage van het artikel in de verpakking dat er beschadiging is opgetreden bij het vervoer. Hoe gedetailleerder de foto’s, hoe zekerder en sneller de vervanging van het artikel kan geregeld worden. Stringswings moet in voorkomende geval immers de vervoerder in gebreke stellen en moet hiervoor de bewijzen tonen.
De enige bevoegde rechtbank in geval van geschil, is de Rechtbank van Koophandel te Tongeren.